SAP Insights is the source for the latest thinking on technology innovation for business executives.
Field service technicians can solve problems remotely with technologies such as AI and augmented reality, boosting efficiency and improving service. The advances also are leading to new service-oriented business models.
Strong leadership, access to real-time data, smart sourcing practices, and organizational support (think: mock recall exercises) can turn a potential threat to profits into a supply chain management asset.
A global survey confirms that sustainability has become a tool for improving business performance. The next step: integrating it with financial metrics to guide executive decision-making.
Busting silos is the secret to true agility. Here’s how leading companies build the skill of dynamic teaming across internal corporate boundaries.
How much should you care about an especially demanding minority of your market? A lot if they’re in the group we’ve dubbed the Passionates.
Your most important stakeholders want you to look beyond the bottom line and start changing the world for them – and with them.
The future of the customer experience will be an expression of our deepest instinctive human behaviors—at warp speed and exponential […]
Why vibrant urban environments depend on collaboration with citizens, businesses, and universities.
Adapting to today’s economy requires a new mindset: a focus on interconnecting business operations and the experiences of a vast group of stakeholders.