SAP Insights is the source for the latest thinking on technology innovation for business executives.
The Future of Field Service Management: Predictive Maintenance, Remote Repairs
Field service technicians can solve problems remotely with technologies such as AI and augmented reality, boosting efficiency and improving service. The advances also are leading to new service-oriented business models.
On the Path to Better Product Recalls
Strong leadership, access to real-time data, smart sourcing practices, and organizational support (think: mock recall exercises) can turn a potential threat to profits into a supply chain management asset.
Bridging the Gap Between Sustainability and Financial Metrics
A global survey confirms that sustainability has become a tool for improving business performance. The next step: integrating it with financial metrics to guide executive decision-making.
Why Cross-Functional Work Is So Hard and What to Do About It
Busting silos is the secret to true agility. Here’s how leading companies build the skill of dynamic teaming across internal corporate boundaries.
The Passionates: Values and Emotions Will Shape the Future of Business
How much should you care about an especially demanding minority of your market? A lot if they’re in the group we’ve dubbed the Passionates.
Leading Large: What the Marketplace Wants from Leaders Today
Your most important stakeholders want you to look beyond the bottom line and start changing the world for them – and with them.
The Future Customer Experience: Five Essential Trends
The future of the customer experience will be an expression of our deepest instinctive human behaviors—at warp speed and exponential […]
Creating the Cities of the Future
Why vibrant urban environments depend on collaboration with citizens, businesses, and universities.
The Interconnectors: A New Mindset for Value Creation
Adapting to today’s economy requires a new mindset: a focus on interconnecting business operations and the experiences of a vast group of stakeholders.