How AI Can End Bias
Harmful human bias can be avoided with the help of artificial intelligence (AI), but only if we teach it to play fair and constantly question the results.
How Today’s Robotic Processes Will Spark Tomorrow’s Digital Assistants
The combination of robotic process automation (RPA) and artificial intelligence (AI) will spur a new wave of digital transformation and integration.
What Is Augmented Analytics?
Augmented analytics are analytics combined with intelligent technologies. Learn more about why is it important and how your business can make use of it.
The Future Customer Experience: Five Essential Trends
As technology innovates so will the customer experience. Examine five trends that will affect the future customer experience and learn how to respond now.
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Research
The Future Customer Experience: Five Essential Trends
The future of the customer experience will be an expression of our deepest instinctive human behaviors—at warp speed and exponential […]
Creating the Cities of the Future
Why vibrant urban environments depend on collaboration with citizens, businesses, and universities.
The Interconnectors: A New Mindset for Value Creation
Adapting to today’s economy requires a new mindset: a focus on interconnecting business operations and the experiences of a vast group of stakeholders.
Making the Most of Machine Learning: 5 Lessons from Fast Learners
There are clear indications that organizations are using ML to significantly improve performance across the breadth of their operations. Some […]
The Future B2B Customer Experience: Five Essential Trends
Business-to-business providers used to be able to keep pace with changes in the buying process. But the nature of purchasing is changing so fundamentally that traditional marketing and selling techniques can no longer keep up.
