Respecting Employees’ Pronouns at Work: 11 Steps Leaders Can Take
Creating a more inclusive environment for transgender and nonbinary employees is good for business, and recognizing employees’ pronouns is an important first step. Here’s how to institutionalize the practice.
How to Set Effective Employee Goals
Explore this best practice guide to creating smarter, more effective employee goals. Goal setting doesn’t have to be hard with the right process and tools.
Data-Use Lessons from Smart Cities
Project leaders demonstrate the value of collaborating with external stakeholders, engaging in agile project development, and using multiple data sources to improve public services.
What Is DDMRP? A Guide to Demand-Driven MRP
DDMRP stands for demand-driven material requirements planning (MRP), an approach to material control and replenishment that is sensitive to changes in market demand.
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The Passionates: Values and Emotions Will Shape the Future of Business
How much should you care about an especially demanding minority of your market? A lot if they’re in the group we’ve dubbed the Passionates.
Leading Large: What the Marketplace Wants from Leaders Today
Your most important stakeholders want you to look beyond the bottom line and start changing the world for them – and with them.
The Future Customer Experience: Five Essential Trends
The future of the customer experience will be an expression of our deepest instinctive human behaviors—at warp speed and exponential […]
Creating the Cities of the Future
Why vibrant urban environments depend on collaboration with citizens, businesses, and universities.
The Interconnectors: A New Mindset for Value Creation
Adapting to today’s economy requires a new mindset: a focus on interconnecting business operations and the experiences of a vast group of stakeholders.