Fundamentals

Today’s tech terms defined in simple language, along with technology use cases, trending topics, and practical tips and guidance to help your business thrive.

HR leaders in a meeting

What Is Human Capital Management (HCM) Today?

What is human capital management (HCM) – and what does it look like today? Explore the definition, benefits, and the changing role of HR in the digital age.

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CRM software

What Is CRM Today?

CRM stands for Customer Relationship Management. A CRM system can automate and integrate your sales, marketing, customer service, and e-commerce activities.

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Person using ERP software

What Is ERP?

What is ERP? ERP stands for Enterprise Resource Planning – and it can help you run your entire business, including finance, HR, manufacturing, and more.

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Woman working in a retail store
Fundamentals
Customer Experience

Examples of CRM
Woman using new technology
Fundamentals
Future of Work

HR Technology Trends
Fundamentals
Customer Experience

CRM Technology Trends: New Tech for Customer Experience Transformation