Viewpoints

In-depth articles about how trends, innovation, technology, and leadership affect business.

Hand on greenery
Viewpoints
Planet and People

The Future of Corporate Environmental Sustainability: We Thought You’d Never Ask!

Answers (including lots of examples) for common questions about emissions reduction, sustainability reporting, circular economies, and so much more.

Customer Experience

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Two workers assessing wind turbines
Viewpoints
Customer Experience

The Future of Field Service Management: Predictive Maintenance, Remote Repairs

Person using laptop at home office
Viewpoints
Customer Experience

Simple, Relevant, Timely: The Art of Employee Engagement Through E-mail

Businesswoman wearing headset in office
Viewpoints
Customer Experience

Customer Service Is the Profit Center of the Future

Future of Work

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Woman talking to therapist about her mental health
Viewpoints
Future of Work

What Effective Managers Can Do to Support Stressed Workers

Hands coming together
Viewpoints
Future of Work

Why Cross-Functional Work Is So Hard and What to Do About It

Father and son eating apples in kitchen
Viewpoints
Future of Work

COVID Vaccine Policies: A Risk Management Approach for Employers

Leadership and Strategy

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Woman talking to therapist about her mental health
Viewpoints
Future of Work

What Effective Managers Can Do to Support Stressed Workers

Viewpoints
Leadership and Strategy

Widening the Sustainability Circle

Woman viewing touchscreen
Viewpoints
Digital Business

Merge Ahead: Smarter Tech Integration Is Critical to M&A Success

Planet and People

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Hand on greenery
Viewpoints
Planet and People

The Future of Corporate Environmental Sustainability: We Thought You’d Never Ask!

Farmer using tablet
Viewpoints
Planet and People

The Future of Sustainable Operations: How to Make Green Part of Your Day-to-Day

Hand holding lightbulb
Research
Next Tech

What Early Adopters Know About Technology, Sustainability, and Profitability

Next Tech

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Hand holding lightbulb
Research
Next Tech

What Early Adopters Know About Technology, Sustainability, and Profitability

Island but half that is underwater is a plastic bag
Viewpoints
Planet and People

The Road to Regeneration

Close-up of plastic bag
Viewpoints
Planet and People

How Regenerative Materials Will Heal an Overextended Planet

Digital Business

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Picture of a secure website for cybersecurity topic
Viewpoints
Digital Business

How to Know Where to Spend Your Security Budget

Viewpoints
Digital Business

The Future of Manufacturing: Sustainable Business Models, Improved Supply Chain Planning, and Factory Floor Automation

Banner image for Crime in the Supply Chain and What to Do About It. A small transport truck travelling along a busy road.
Viewpoints
Digital Business

Crime in the Supply Chain and What to Do About It