Your Top SAP Insights Articles

What have we learned from you, dear SAP Insights readers, in the past year? That you’re human! More specifically, human centered:

How to lead organizations in uncertain times. How to help people stay productive no matter where they work. And how to ensure that supplies get to where they need despite ongoing disruptions.

These human-centered topics are present throughout the top 10 list below. Other popular choices include pieces focused on technologies that are fighting the good fight to preserve Moore’s Law (and order?), best practices for keeping customers close, tips for predictive analytics models, and concrete ideas for sustainable business practices.

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A rundown of your top 10 SAP Insights articles for 2021 follows.

  1. 5 Supply Chain Truths for a Post-COVID-19 World

    The pandemic led to massive shutdowns, then slowdowns in every industry that relied on the long, lean, and low-cost global supply chains that dominated the past 30 years. New supply chain rules put a priority on risk management, not just production line efficiency. The big takeaway: focus on total costs of product manufacturing, from raw materials to distribution to the end customer. In other words, when slowdowns are the new normal, it pays to map each node along the path. Today’s uncertainties make this a time for the supply chain to shine.
  2. The Importance of Being Earnest with Your Data Models

    Data-driven models can tell us when it’s time to maintain factory machinery before it breaks down, when the weather is about to turn treacherous, and which of the movies from the Marvel cinematic universe is most likely to be our favorite. But not all predictive models can be trusted. Quality and accuracy flaws can push customers out the door and revenue down the drain. Best practices include establishing a clear purpose for your data models; ensuring your data is clean; frequent reviewing of assumptions; and enlisting business experts to collaborate.
  3. Tailoring the Post-Pandemic Work Environment to Employee Strengths

    The pandemic has made remote workers common in many enterprises. That’s good news for some, but not all. It’s important to assess workers’ needs and adapt management styles so that everyone can perform at their best. Sensitivity goes a long way; instead of expecting people to tweak their personalities to make themselves more suitable for a remote or hybrid workplace, it makes more sense to help them identify their strengths and weaknesses so they can focus on what makes them succeed. This idea applies as much to leaders as it does to the people they’re leading.
  4. The Human Factors That Build Resilience

    More manage-your-hybrid-workforce insights here. With the pandemic speeding up the digitization of business in many industries and a partially remote workforce here to stay, companies can cultivate skills that help their employees collaborate effectively. How? By helping people develop innately “soft skills” – human capabilities like resilience, emotional intelligence, and the curiosity to try new things.
  5. Healthy Offices, Healthy People

    It’s not just the people who need help. The spaces they work in – when they go there – also require attention. Up-to-date office designs will promote collaboration and encourage productivity while also ensuring safety, with space for workers’ mental and physical well-being. Among the tips here: provide plenty of natural light, options for noise control, standing desks, and outdoor meeting spots (weather permitting).
  6. 6 Surprising Innovations for the Future of Computing

    Advances in silicon-based transistors are bumping up against the laws of physics, so that means we’re reaching the upper limits of Moore’s Law predicting ever-more powerful microprocessors, right? Nope. In fact, transistors made from materials other than silicon are shaping the future of computing. Think: graphene-based transistors that are the thickness of one carbon atom; computers that use quantum bits that can be a zero, a one, both at once, or some point in between; and data stored in synthetic DNA strands.
  7. Circular Economy: The Path to Sustainable Profitability

    Circular business models reuse everything. Technologies like Internet of Things (IoT), cloud, blockchain, and analytics can enable this environmentally sustainable approach – and cut waste to near zero. Why are companies taking action? Because increasing resource scarcity and volatility are persuading more companies that reusing more and wasting less is a profitable move. And rising demand for consumer goods has turned finding and maintaining reliable sources for raw materials into an increasingly risky business.
  8. You Say You Want an Evolution: How Change Is Changing and What to Do About It

    In the pandemic, managing change changed. Disruptions from COVID-19, as well as weather and other events, mean change never stops. Leaders are looking to achieve what’s possible in the most sustainable way.
  9. The Future Customer Experience: 5 Essential Trends

    This report about the future of the customer experience explores how enterprises can embrace the cultural and technological advances that are influencing their interactions with customers. For example, businesses should make way for meaning; those that don’t offer a meaningful element to the experience will be pushed aside by customers or efficiency-seeking AIs acting on their behalf. Other trends include: embracing AI intermediaries as part of the customer experience, and how a business’ values define its market value. The report offers advice on actions to take for each trend.
  10. Technology for Biology: Preserving Biodiversity

    Human activities are straining the ecosystems on which we depend, putting a myriad of species at risk of extinction. Researchers are responding to the challenge with technologies designed to stem and reverse the damage. Among the innovations and research lab projects: sensors to detect and protect species at risk and technologies that have the potential to remediate environmental degradation.